This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

a scripting error eBay

  • 1 amsa
  • 1 yana da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga Andrew

more options

Hi, I recently upgraded to MF v11. The problem I have now is when on eBay UK, I ask a seller a question / send a message and enter the verification number in their box before I send and it’s returned as incorrect.

This is a constant problem, I contacted eBay and was told *** This error is due to a scripting error in Firefox and due to this verification number is not accepted. I would request you to use Internet explorer and then send the message. The verification number will be accepted and then you will be able to send a message ***

Any ideas / help would be good !!

Hi, I recently upgraded to MF v11. The problem I have now is when on eBay UK, I ask a seller a question / send a message and enter the verification number in their box before I send and it’s returned as incorrect. This is a constant problem, I contacted eBay and was told *** This error is due to a '''scripting error in Firefox''' and due to this verification number is not accepted. I would request you to use Internet explorer and then send the message. The verification number will be accepted and then you will be able to send a message *** Any ideas / help would be good !!

All Replies (1)

more options

Since this is a script error as said by Ebay I would think that our team knows about this issue. Could you maybe try Diagnose Firefox issues using Troubleshoot Mode and try entering the in that mode and see if that might help?