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Firefox crashes

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jamierogers1980
jamierogers1980
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My firefox browser crashed all of the sudden and now when I try to open it, the web browser doesn't open, it just crashed again and I get an crash report. Can you please help me determine why this is happening?

Thank you!

My firefox browser crashed all of the sudden and now when I try to open it, the web browser doesn't open, it just crashed again and I get an crash report. Can you please help me determine why this is happening? Thank you!

All Replies (3)

Hasan
Hasan
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-> Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extensions are causing the problems.

Check and tell if its working normally while using Firefox in Diagnose Firefox issues using Troubleshoot Mode.

philipp
philipp
  • Moderator
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the bug that is associated with the crash id you've submitted hints that yahoo toolbar might be a part of the problem. in case you have it installed, disable/remove it when you are in safemode. in case this does not work also try disabling hardware acceleration in firefox > options > advanced > general

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your extensions list in the crash report shows that you have the Yahoo! Toolbar, so you can give the above suggestion a try.

See also: