This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox 13 keeps crashing

  • 3 amsoshi
  • 270 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga twbeosl

lucyclifford
lucyclifford
more options

FireFox crashes repeatedly when I try and access some web pages. I tried using safe mode and it still crashed

FireFox crashes repeatedly when I try and access some web pages. I tried using safe mode and it still crashed

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe caused by one of the plugins as the plugin-container process seems to be involved.

See:

See also:

scatar
scatar
more options

I have the same problem that can be stopped by going into options and disable javascript

An gyara daga scatar

twbeosl
twbeosl
more options

Between crashing, failing to work with tabs on some Ajax pages, stallling for minutes at a time, and STILL not having provided a fix for the Flash plug-in issues (something that's been a known issue since at least February!) it seems to me that Firefox is becoming virtually unusable.

I've switched to Chrome for most uses now. It's not perfect-- it doesn't handle OWA/Exchange webmail well-- so I go back to FF for that. But it also doesn't have ANY of the issues identified above.

And like others, I've done everything-- re-set, re-installed, started in safe mode, removed plug-ins, gone to the default theme-- none of it makes a difference.

I've been a loyal FF user since Beta 0.3. I grieve what has happened to it in these past several months. I'd like to be able to use it again for all functions. And I gladly would if these issues with Windows OSes were resolved.

But right now, I just can't. FF just DOESN'T work.

FF 17.0, Windows 7 Home Premium and Professional