This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Adobe flash no longer works after Upgrade to Firefox 15.0 on beta channel

  • 2 amsoshi
  • 39 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga JERRYUUC

SectorStar
SectorStar
more options

I'm on the beta channel on firefox using windows 7. Today I checked for updates via the help menu and it upgraded to version 15. Adobe Flash no longer works. If I go to a site that has an embedded youtube video on a webpage it says "adobe flash has crashed. If I try to watch a movie on a youtube page the video just flat out doesn't load. Theres nothing there where the video should be. My adds on and everything are up to date, cleared my cache and everything. Everything works normal on Google Chrome.

I'm on the beta channel on firefox using windows 7. Today I checked for updates via the help menu and it upgraded to version 15. Adobe Flash no longer works. If I go to a site that has an embedded youtube video on a webpage it says "adobe flash has crashed. If I try to watch a movie on a youtube page the video just flat out doesn't load. Theres nothing there where the video should be. My adds on and everything are up to date, cleared my cache and everything. Everything works normal on Google Chrome.

All Replies (2)

John99
John99
more options

There is a good possibility this is a FlashPlayer 11.3 issue. if so the problem is that you have! updated Flash.

Some users find that secure Flash 10.3 works, or the less secure but more recent Flash 11.2 works without video problems.

Firefox may not be fully documenting the problems; but some users are finding downgrading FlashPlayer helps. The instructions may be found in the article

  • flash 11.3 crashes note that advises using the Adobe uninstaller, that may in turn cause other problems; for instance you may need to reinstall FlashPlayer for IE.
JERRYUUC
JERRYUUC
more options

I TRIED EVERYTHING . . . I RUN VISTA.. . THE ONLY THING WORKS FOR ME IS BACK TO VERSION 14.0 ! AND I SURE HOPE THAT KEEPS WORKING OR IT'S BACK TO IE ...UGH !