Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I used firefox help and now the search results keeps reloading when I start firefox

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga EvilInfidel

more options

I just loaded firefox and I used the firefox help feature. now my search results continue to load in a separate tab when ever I open firefox. I cleared history in tools and still this page keeps loading in a tab when i open firefox.

I just loaded firefox and I used the firefox help feature. now my search results continue to load in a separate tab when ever I open firefox. I cleared history in tools and still this page keeps loading in a tab when i open firefox.

All Replies (3)

more options

Hi,

You can try to Restore to default the Home page in Firefox Tools (Alt + T) > Options > General. If the problem persists you can also try deleting the sessionstore.js file in the Firefox Profile Folder after exiting Firefox. To open the profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Similar

Options

Firefox Profile Folder & Files

more options
more options

Thank you both for your help ! I discovered the reason for the extra tab that kept relaunching. after playing around I noticed the home page that I set had a lot of extra characters in it. that's when I put 2 &2 together. At the time I just loaded FireFox, I was search the help page on how to set my home page. so when I set the home page, that help search was also open so in error I set my home page and the tab that held my help search. I do thank you both for the quick help response !