This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Adobe Flash crash fix not effective on all sites

  • 1 amsa
  • 6 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user633449

MBroom
MBroom
more options

I'm running Firefox 3.26.28, which has suited me fine. Yesterday I made the mistake of "upgrading" to Flash 11.3 & met the endless crashes described elsewhere. Figuring that returning to Flash 10.3 might get Firefox working again, I uninstalled 11.3, downloaded the 10.3 installer, & successfully installed 10.3. Firefox is stable again & Flash works at (for example) YouTube. However, if I try to add a photo to an eBay sale page, eBay (?) puts up a message saying I can't use its better photo gadget unless I install Flash, that is, it no longer recognizes 10.3, even though it did previously. I hope there's a fix here, because I don't expect much from Adobe or eBay.

I'm running Firefox 3.26.28, which has suited me fine. Yesterday I made the mistake of "upgrading" to Flash 11.3 & met the endless crashes described elsewhere. Figuring that returning to Flash 10.3 might get Firefox working again, I uninstalled 11.3, downloaded the 10.3 installer, & successfully installed 10.3. Firefox is stable again & Flash works at (for example) YouTube. However, if I try to add a photo to an eBay sale page, eBay (?) puts up a message saying I can't use its better photo gadget unless I install Flash, that is, it no longer recognizes 10.3, even though it did previously. I hope there's a fix here, because I don't expect much from Adobe or eBay.

All Replies (1)

user633449
user633449
more options

You should first update to Firefox 15, as Firefox 3.6 is not supported and no longer receives updates, meaning it is currently insecure. After upgrading, I'd suggest updating to Flash 11.4 and disable protected mode. http://forums.adobe.com/thread/1018071?tstart=0