Firefox crashes
Application Basics
Name Firefox
Version 15.0.1
User Agent Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
IDM CC 7.3.29 true mozilla_cc@internetdownloadmanager.com
Norton Toolbar 2012.5.7.2 true {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection 11.1.1.5 - 2 false {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 1048576
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size_cached_value 901120
browser.places.smartBookmarksVersion 4
browser.search.useDBForOrder true
browser.startup.homepage http://www.google.com.sa/
browser.startup.homepage_override.buildID 20120905151427
browser.startup.homepage_override.mstone 15.0.1
dom.max_chrome_script_run_time 0
dom.max_script_run_time 0
extensions.lastAppVersion 15.0.1
font.internaluseonly.changed false
keyword.URL http://www.alnaddy.com/search/?q=
network.cookie.prefsMigrated true
places.database.lastMaintenance 1349637563
places.history.expiration.transient_current_max_pages 53412
plugin.disable_full_page_plugin_for_types application/pdf
privacy.cpd.offlineApps true
privacy.cpd.siteSettings true
privacy.popups.showBrowserMessage false
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.warn_viewing_mixed false
security.warn_viewing_mixed.show_once false
Graphics
Adapter Description Intel(R) G33/G31 Express Chipset Family
Vendor ID 0x8086
Device ID 0x29c2
Adapter RAM Unknown
Adapter Drivers igdumdx32
Driver Version 8.15.10.1867
Driver Date 8-6-2009
Direct2D Enabled Blocked for your graphics driver version.
DirectWrite Enabled false (6.1.7600.16699)
ClearType Parameters ClearType parameters not found
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.1930 or newer.
GPU Accelerated Windows 0. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.1930 or newer.
JavaScript
Incremental GC 0
Library Versions
Expected minimum version
Version in use
NSPR 4.9.1 4.9.1
NSS 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC
NSS Util 3.13.6.0 3.13.6.0
NSS SSL 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC
NSS S/MIME 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC
Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
IDM CC
7.3.29
true
mozilla_cc@internetdownloadmanager.com
Norton Toolbar
2012.5.7.2
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection
11.1.1.5 - 2
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
901120
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.google.com.sa/
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
dom.max_chrome_script_run_time
0
dom.max_script_run_time
0
extensions.lastAppVersion
15.0.1
font.internaluseonly.changed
false
keyword.URL
http://www.alnaddy.com/search/?q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1349637563
places.history.expiration.transient_current_max_pages
53412
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
Intel(R) G33/G31 Express Chipset Family
Vendor ID
0x8086
Device ID
0x29c2
Adapter RAM
Unknown
Adapter Drivers
igdumdx32
Driver Version
8.15.10.1867
Driver Date
8-6-2009
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (6.1.7600.16699)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.1930 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.1930 or newer.
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
All Replies (1)
Please describe your issue. Are you able to pull up Firefox? When does it crash? Can you update to the latest version available at http://getfirefox.com ?