Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

one new icon appers on toolbar tools after updated Firefox. It says "Not logged in". What is it? How to remove it?

  • 5 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

After I updated Firefox to ver.16.0.1, on the right corner of toolbar one small icon appeared! When I click on this, it says "not logged in". I tried to remove it by using Customize but nothing happened, it still here. I don't know what is it and how to remove it! Help me please! Thank you so much!

After I updated Firefox to ver.16.0.1, on the right corner of toolbar one small icon appeared! When I click on this, it says "not logged in". I tried to remove it by using Customize but nothing happened, it still here. I don't know what is it and how to remove it! Help me please! Thank you so much!

Mafitar da aka zaɓa

Try to drag that button back into the toolbar palette.

You can also check for problems with the localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Karanta wannan amsa a matsayinta 👍 0

All Replies (5)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Is that the button for the social features?

You can check the value of the social.enabled pref on the about:config page to make sure that it is set to false.

more options

Here it is!!! Thank you so much!

more options

Yes, that looks like the button to access the social features that I posted above.

Did you check the social.enabled pref on the about:config page?

more options

Thank you! In about.config, the "social.enabled" is set to false already. What should I do next?

more options

Zaɓi Mafita

Try to drag that button back into the toolbar palette.

You can also check for problems with the localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.