This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I just, Oct. 29, 2012 PM, updated my laptop with latest Firefox version. Now windows freezes now and then. IS THIS A NEW FEATURE?????

  • 1 amsa
  • 1 yana da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga user633449

more options

Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE???


................................................ WHAT OTHER DETAILS ARE NEEDED ? ............................................

Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? Now windows freezes now and then. IS THIS A NEW FEATURE??? ................................................ WHAT OTHER DETAILS ARE NEEDED ? ............................................

All Replies (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!