This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Chase account activity page won't load the "I'd Like To" links when using Mozilla Firefox but will with Internet Exployer

  • 2 amsoshi
  • 3 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga fourjoe

Travelman48
Travelman48
more options

Chase Banking is always doing upgrades to their website. In their latest update the useable links on the account activity page simply don't appear under the "I'd like to" heading. Even the "I'd like to" heading is not appearing. That side of the page is empty, but if you use Internet Explorer all the links at there. Does anyone else have this problem using Chase Banking?

Found the issue to this problem, I had a software program running called Ad Blocker. When I disabled this program the links became visible. I will use the other suggestions posted to this message.

Chase Banking is always doing upgrades to their website. In their latest update the useable links on the account activity page simply don't appear under the "I'd like to" heading. Even the "I'd like to" heading is not appearing. That side of the page is empty, but if you use Internet Explorer all the links at there. Does anyone else have this problem using Chase Banking? Found the issue to this problem, I had a software program running called Ad Blocker. When I disabled this program the links became visible. I will use the other suggestions posted to this message.

An gyara daga Travelman48

Mafitar da aka zaɓa

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

user693271
user693271
more options

Zaɓi Mafita

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

fourjoe
fourjoe
more options

Same problem for days now. Cleared cache, cookies, history-no help. Started in safe mode w/o add-ons, still having the same problem. Cannot get to Chase.com