This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firfox will not accept URL input from address bar?

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga iamjayakumars

kmiles52
kmiles52
more options

Use to be, I could type in an URL in the Address bar (Awesome bar) and Firefox would go there. Now, I type in a URL and hit Enter, and it does nothing. the only way to get it to go to an address is to either hit a link, or click on a bookmark.

Any idea what is going on here?

Just updated to 17.0.1, and had n update to TabMIx- I disabled that and it did not help.

Use to be, I could type in an URL in the Address bar (Awesome bar) and Firefox would go there. Now, I type in a URL and hit Enter, and it does nothing. the only way to get it to go to an address is to either hit a link, or click on a bookmark. Any idea what is going on here? Just updated to 17.0.1, and had n update to TabMIx- I disabled that and it did not help.

All Replies (3)

iamjayakumars
iamjayakumars
more options

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

kmiles52
kmiles52 Mai mallakar tambaya
more options

The troubleshooting guide was exactly what I needed. I went through the process, and the problem was one of the add-ons. The problem add-on in this case was Tab Mix Plus 0.4.0.3.1.

My thanks for your help and suggestion!

iamjayakumars
iamjayakumars
more options

Remove Addon"

In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page