This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

After Firefox 12, some fields in forms in our help desk application do not display correctly. They appear as horizontal scroll fields instead.

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga prdavison

prdavison
prdavison
more options

We use a Help Desk system at work (BMC Remedy IT Service Management). In version 12 of Firefox, all fields are displayed correctly in the form. However, if I upgrade to any version greater than 12, some of the fields display as horizontal scroll fields (without showing the data in them). As such, I am forced to stay on version 12 for work.

We use a Help Desk system at work (BMC Remedy IT Service Management). In version 12 of Firefox, all fields are displayed correctly in the form. However, if I upgrade to any version greater than 12, some of the fields display as horizontal scroll fields (without showing the data in them). As such, I am forced to stay on version 12 for work.

Mafitar da aka zaɓa

Found this is actually a problem with the BMC Remedy system in use (version 7.1). Here are details if anyone is interested: https://communities.bmc.com/communities/message/256456

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

prdavison
prdavison Mai mallakar tambaya
more options

Zaɓi Mafita

Found this is actually a problem with the BMC Remedy system in use (version 7.1). Here are details if anyone is interested: https://communities.bmc.com/communities/message/256456