This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

What is Crash ID: bp-91fadf20-3dd9-43a9-b1c3-7d9f52130206

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga philipp

bushinc
bushinc
more options

Firefox 18.0/.01/.02 and 19.0b4 crash when opening. I tried putting Firefox in safe mode and it still crashes. I can run Windows in Safe mode and Firefox will launch. I disabled Adobe Acrobat and it still crashes. This is in Windows 8 x64.

Firefox 18.0/.01/.02 and 19.0b4 crash when opening. I tried putting Firefox in safe mode and it still crashes. I can run Windows in Safe mode and Firefox will launch. I disabled Adobe Acrobat and it still crashes. This is in Windows 8 x64.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, this crash is caused by the Websense Endpoint security software that is running on your system. please install all updates that are available for this program...