We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Drop down box does not stay, cannot choose option from list as before.

  • 2 amsoshi
  • 11 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga RXS999

RXS999
RXS999
more options

When I click the down arrow sign from the address bar, it no longer display a list of web sites I previously visited in a drop down box. Instead i just saw a quick blink of the drop down lists and disappeared. It just won't stay for you to scroll and choose your option. The same problem happens to all web sites I visited where a drop down box is activated. This problem happens September last year. I have no clue what cause Firefox suddenly behaves like this. Please help!

Thank you ,

Raymond Sung

When I click the down arrow sign from the address bar, it no longer display a list of web sites I previously visited in a drop down box. Instead i just saw a quick blink of the drop down lists and disappeared. It just won't stay for you to scroll and choose your option. The same problem happens to all web sites I visited where a drop down box is activated. This problem happens September last year. I have no clue what cause Firefox suddenly behaves like this. Please help! Thank you , Raymond Sung

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

RXS999
RXS999 Mai mallakar tambaya
more options

The problem still exists after disable hardware acceleration in Firefox as advised. Whenever I try to click a drop down box, I saw a quick blink of the drop down list. It goes away so quickly that I am not able to stop it. It simply would not stop and wait for you to click one of the options in the list.

This means I cannot use Firefox for Internet banking/purchase etc. Because every time it prompts for a country, the drop down list won't wait for me.

This problem does not exist when I choose to use Internet Explorer as my browser. Why?