Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

try and access bbc website and get redirected to hola, cant access any bbc site why?

  • 2 amsoshi
  • 12 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga edbcar

edbcar
edbcar
more options

Every time i try and get on to a bbc website i get redirected to hola even with links from webpages. I also had an rss link from the bbc news on the site bar in firefox this also takes me to hola, how do i stop this ?

Every time i try and get on to a bbc website i get redirected to hola even with links from webpages. I also had an rss link from the bbc news on the site bar in firefox this also takes me to hola, how do i stop this ?

Mafitar da aka zaɓa

Is this a Firefox only problem, or does the same happen in Internet Explorer?

Assuming Firefox only, if you temporarily disable all of your extensions, does that make any difference? You can do that here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

After restarting Firefox, try http://www.bbc.co.uk/ again. Any change? If you still get redirected, could you reply with the specific URL?

Another thing to check would be your connection settings. Open this dialog:

(WIN) orange Firefox button (or Tools menu) > Options > Advanced
(MAC) Firefox > Preferences > Advanced
(LINUX) Edit > Preferences > Advanced

On the Network mini-tab, click the Settings button. To use the default connection used by IE, choose "No Proxy" or "Use System proxy settings".

This might require a restart before it takes effect. Any difference?

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Zaɓi Mafita

Is this a Firefox only problem, or does the same happen in Internet Explorer?

Assuming Firefox only, if you temporarily disable all of your extensions, does that make any difference? You can do that here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

After restarting Firefox, try http://www.bbc.co.uk/ again. Any change? If you still get redirected, could you reply with the specific URL?

Another thing to check would be your connection settings. Open this dialog:

(WIN) orange Firefox button (or Tools menu) > Options > Advanced
(MAC) Firefox > Preferences > Advanced
(LINUX) Edit > Preferences > Advanced

On the Network mini-tab, click the Settings button. To use the default connection used by IE, choose "No Proxy" or "Use System proxy settings".

This might require a restart before it takes effect. Any difference?

edbcar
edbcar Mai mallakar tambaya
more options

Thanks it was the proxy settings that had hola the address in don't know how that got there, but the problem is now sorted by toggling the no proxy's button Thanks for your help Jscher 2000