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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

drop down menus do not display correctly

  • 3 amsoshi
  • 6 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga philipp

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When using drop/pull down menus eg: Bookmarks, the top few items do not display correctly. If I mouse over they appear, but as soon as I move the mouse elsewhere, they vanish again. I do not have the same problem on any other applications eg: Internet Explorer. I have done a Firefox > Troubleshooting Information > Reset Firefox which made no difference. This used to work OK, I think it may have occurred since upgrading to 20.0.1 but cannot be sure. I am running Windows XP Version 2002 SP3 Thanks

When using drop/pull down menus eg: Bookmarks, the top few items do not display correctly. If I mouse over they appear, but as soon as I move the mouse elsewhere, they vanish again. I do not have the same problem on any other applications eg: Internet Explorer. I have done a Firefox > Troubleshooting Information > Reset Firefox which made no difference. This used to work OK, I think it may have occurred since upgrading to 20.0.1 but cannot be sure. I am running Windows XP Version 2002 SP3 Thanks

Mafitar da aka zaɓa

hello TR6Nick, please try to disable hardware acceleration in firefox > options > advanced > general and see if this will address the issue...

Karanta wannan amsa a matsayinta 👍 8

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Zaɓi Mafita

hello TR6Nick, please try to disable hardware acceleration in firefox > options > advanced > general and see if this will address the issue...

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Hi Philipp, It fixed the problem and if anything Firefox now runs faster!!! Many thanks - I would never have discovered the fix Thanks again

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you're very welcome - glad you could fix the problem ;-)