This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Mozilla keeps crashing......I put it in safe mode it has not crashed.

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga cor-el

Martinna
Martinna
more options

Mozilla keeps crashing I can't do anything It will not let me do anything!! The crash report keeps popping up and I have to close it!!

Mozilla keeps crashing I can't do anything It will not let me do anything!! The crash report keeps popping up and I have to close it!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • the default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • the default toolbar layout is used (localstore-safe.rdf)
  • the Javascript JIT compiler is disabled
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected