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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I had IEXP. I would save a picture from email to My Pictures. With Firefox it doesn't work. Saved pic shows a box w/IEx & no pic.

ShirleeBare
ShirleeBare
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When I save a picture from my email to My Pictures the picture doesn't appear. A box appears in My Pictures that shows Internet Explorer (E) and no picture of what I tried to save. The jpeg also wasn't at the bottom drop down box. I could name the picture but it didn't transfer over. I use to have Internet Explorer when the pictures were put into the My Pictures but have now gone to using Firefox. Did changing to Firefox cause me not to be able to use My Pictures for the email pictures I'm trying to save?

When I save a picture from my email to My Pictures the picture doesn't appear. A box appears in My Pictures that shows Internet Explorer (E) and no picture of what I tried to save. The jpeg also wasn't at the bottom drop down box. I could name the picture but it didn't transfer over. I use to have Internet Explorer when the pictures were put into the My Pictures but have now gone to using Firefox. Did changing to Firefox cause me not to be able to use My Pictures for the email pictures I'm trying to save?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Which method are you using to save the picture? Typically it works to right-click and use Save Image As.

If that option is not available or does not work, is the image a link (for example a small thumbnail image linked to a larger version)? In that case, you might try Ctrl+clicking the link to open the image in a new tab and see whether you can then save it successfully.