This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Hp wireless laser mini mouse will not scroll pages with the wheel

  • 3 amsoshi
  • 4 sa na da wannan matsala
  • 12 views
  • Amsa ta ƙarshe daga philipp

Thegman50
Thegman50
more options

Hello, I switched to firefox as my main browser, much better than IE9 in vista 32 bit. I am using a Hp Pavilion entertainment PC laptop with a HP wireless mini mouse and the scroll wheel will not move the web pages up or down, works okay in IE9. I can use the keyboard to scroll and cursor click arrows okay, I really like the mouse wheel better. Thanks for your help.

Hello, I switched to firefox as my main browser, much better than IE9 in vista 32 bit. I am using a Hp Pavilion entertainment PC laptop with a HP wireless mini mouse and the scroll wheel will not move the web pages up or down, works okay in IE9. I can use the keyboard to scroll and cursor click arrows okay, I really like the mouse wheel better. Thanks for your help.

All Replies (3)

philipp
philipp
  • Moderator
more options

hello Thegman50, have you already tried installing the latest drvier version that is available for this mouse model from: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=no-75205-1&cc=us&dlc=en&lc=en&os=2093&product=3209078&sw_lang= ?

Thegman50
Thegman50 Mai mallakar tambaya
more options

I downloaded the driver in your link, still having the same issue, I can wheel scroll in windows mail okay, just not working on any websites. Thanks for the help, once this problem is solved I will have a great experience with firefox.

philipp
philipp
  • Moderator
more options

does it make a difference when you run firefox in safe mode once or disbale unneeded pulgins in firefox >addons > plugins?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems