This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

autofill for password not working

  • 1 amsa
  • 11 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

When I go to one specific website, the username is autofilled but not the password. I searched firefox preferences and hit "show passwords" and nothing was saved for that url--neither user name nor password.

So I "tricked" firefox into saving by changing my password for the account and the "save password" box appeared. Yea! I checked the pref window again and while the user name is still blank, the password is correct. The username must be coming from the "remember me" box that I checked on the website login.It isn't saving the password, either, but often sites do that

Things is--it's NOT the website b/c Safari saves the user name and password for that site just fine!
When I go to one specific website, the username is autofilled but not the password. I searched firefox preferences and hit "show passwords" and nothing was saved for that url--neither user name nor password. So I "tricked" firefox into saving by changing my password for the account and the "save password" box appeared. Yea! I checked the pref window again and while the user name is still blank, the password is correct. The username must be coming from the "remember me" box that I checked on the website login.It isn't saving the password, either, but often sites do that Things is--it's NOT the website b/c Safari saves the user name and password for that site just fine!

All Replies (1)

more options

This happens when save form data is used to save only the name.

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list
  3. press the Delete key (on Mac: Shift+Delete) to remove it.

This website may be using autocomplete=off to prevent Firefox from saving the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox store form data like names and passwords.

Note that Firefox won't auto-fill a saved name automatically when autocomplete=off is used, so you need to double-click the empty name field to get a drop-down list.

An gyara daga cor-el