This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

why wont outlook work in firefox

  • 2 amsoshi
  • 5 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

more options

My Microsoft Outlook ( formerly Hotmail) will open in Firefox but i can not open emails or folders. It allows me to sign in and out but can not Retrieve anything. Then using IE i can open and use all the folders and send and receive emails. I like Firefox a lot more than IE...So i would like to have it fixed or at least a solution. Thanks

My Microsoft Outlook ( formerly Hotmail) will open in Firefox but i can not open emails or folders. It allows me to sign in and out but can not Retrieve anything. Then using IE i can open and use all the folders and send and receive emails. I like Firefox a lot more than IE...So i would like to have it fixed or at least a solution. Thanks

All Replies (2)

more options

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

I myself use Outlook Express, now called Windows Live Mail.