This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Doesn't Seem to Remember Bank of America Website?

  • 4 amsoshi
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga compuvac

more options

Firefox doesn't seem to remember Bank of America's website. Everytime I try to log in it treats me like it's the first time I've ever logged into the website with this computer, i.e. making me answer security questions. I've tried it with Chrome and Safari and both work perfectly fine, Firefox is the only browser this happens with. Any ideas?

Firefox doesn't seem to remember Bank of America's website. Everytime I try to log in it treats me like it's the first time I've ever logged into the website with this computer, i.e. making me answer security questions. I've tried it with Chrome and Safari and both work perfectly fine, Firefox is the only browser this happens with. Any ideas?

All Replies (4)

more options

Are u clearing the history every now and then for Mozilla?

more options

How about cookies? Are you clearing cookies after each browsing session?

more options

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Firefox > Preferences > Privacy > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.

more options

Disable Adblock plus in bofa website and your problem should be solved.