This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Mouse cursor on a website doesn't pop up a box like it should. How can I fix this? Works in other browsers. Help?

  • 2 amsoshi
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga rgalarza999

more options

I will upload a picture of the problem.

This first link shows the website working normally on internet explorer http://i60.tinypic.com/denq8g.png

The second link shows Firefox with the missing summary box on the website (written in blue) http://i57.tinypic.com/amcrox.png

Solutions I tried 1)disabled hardware acceleration on advance options 2)reinstalled Firefox, even reinstalled difference versions of Firefox 3)reinstalled older archives of flash player 4)asked to activate all plugins, turned off all extensions 5)tested in a different computer model: Inspiron N4010 and Acer Aspire 5551 2805

Anyways let me know if you have a solution to the problem, i.e., why the mouse cursor pointing (not clicking) to a anime title on the anime website not pop ups the summary page of the anime.

I will upload a picture of the problem. This first link shows the website working normally on internet explorer http://i60.tinypic.com/denq8g.png The second link shows Firefox with the missing summary box on the website (written in blue) http://i57.tinypic.com/amcrox.png Solutions I tried 1)disabled hardware acceleration on advance options 2)reinstalled Firefox, even reinstalled difference versions of Firefox 3)reinstalled older archives of flash player 4)asked to activate all plugins, turned off all extensions 5)tested in a different computer model: Inspiron N4010 and Acer Aspire 5551 2805 Anyways let me know if you have a solution to the problem, i.e., why the mouse cursor pointing (not clicking) to a anime title on the anime website not pop ups the summary page of the anime.

All Replies (2)

more options

I'm not sure why the box isn't appearing. When I mouse over, Firefox builds the box, but for some reason it never becomes visible. ??

more options

Yeah I don't even get the box. Hmm, this is a strange bug...