This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why can't I use download helper in FF v26?

  • 2 amsoshi
  • 6 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga michaelbegood

michaelbegood
michaelbegood
more options

using FF v25, download helper worked fine downloading videos from you-tube etc. After updating to v26, download helper no longer works at all. It still shows up on the add-on bar, but downloads empty files?

using FF v25, download helper worked fine downloading videos from you-tube etc. After updating to v26, download helper no longer works at all. It still shows up on the add-on bar, but downloads empty files?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

How about Firefox 27, any better there?

michaelbegood
michaelbegood Mai mallakar tambaya
more options

edmeister, thanks for replying. I don't know about v.27. I am afraid to try it as every new version seems to ruin more & more existing add-ons. Matter of fact, I have disabled update notifications, and am thinking about going back to v.25.