Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Sync deleted by mistake. Can I recover it through technical specialists Mozilla?

  • 1 amsa
  • 5 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

user1060134
user1060134
more options

Hello. I have a serious problem with my account Firefox Sync. I decided to install the browser Aurora 29 and registered in the service Firefox Accounts. After Aurora copy all data(passwords and bookmarks from Firefox, I decided to delete my account Firefox Sync and leaving only the Aurora. However, after you uninstall Firefox, I found that Aurora has not kept all my bookmarks and passwords sites. Synchronization in Aurora nothing is kept on the server. I very much You I ask - can I recover my deleted account Firefox Sync with the data? There was very much I needed bookmarks and passwords.

I beg you, help me!!! Restore please remote me account Firefox Sync.

Hello. I have a serious problem with my account Firefox Sync. I decided to install the browser Aurora 29 and registered in the service Firefox Accounts. After Aurora copy all data(passwords and bookmarks from Firefox, I decided to delete my account Firefox Sync and leaving only the Aurora. However, after you uninstall Firefox, I found that Aurora has not kept all my bookmarks and passwords sites. Synchronization in Aurora nothing is kept on the server. I very much You I ask - can I recover my deleted account Firefox Sync with the data? There was very much I needed bookmarks and passwords. I beg you, help me!!! Restore please remote me account Firefox Sync.

An gyara daga user1060134

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you choose to remove personal data when you uninstalled Firefox?

If you do that then all Firefox profile folders from all Firefox versions will be removed and you lose all of your personal data.
You could try to recover a profile with an undelete utility like Recuva.

Note that you should always keep a release version of Firefox installed because alpha builds like Aurora can fail at any time or otherwise have problems with some websites.

If you have deleted the Sync account on the Sync server then there is no way to recover data.
If you only unlinked all devices then you would need the user name (email, password of the account and the Sync key and set up Sync once again on a computer.S