This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can't send attachments with Thunderbird?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga christ1

cko1xxxx
cko1xxxx
more options

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Thunderbird in safe mode.

https://support.mozilla.org/en-US/kb/safe-mode