This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

before I update, is firefox 27.0.1 compatable with Skype click and call?

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga John99

fixtheproblem
fixtheproblem
more options

Every time I update Firefox I lose Skype click and call and have to wait weeks for access to it again. I now will not update Firefox until I know it is comparable with Skype click and call.

Is firefox 27.0.1 compatable with Skype click and call at this time?

Every time I update Firefox I lose Skype click and call and have to wait weeks for access to it again. I now will not update Firefox until I know it is comparable with Skype click and call. Is firefox 27.0.1 compatable with Skype click and call at this time?

All Replies (1)

John99
John99
more options

I presume "Skype click and call" is official Skype software.

If you need skype and this happens on every update an unoficial solution would be to install Firefox portable ESR as an additional browser and then use that for skype whilst using the fully updated Firefox Release for all other browsing. (Firefox Portable is based on Mozilla Firefox, the ESR version probably will remain compatible with skype and not have problems on updates )

The official solution would be to use Firefox Releases and update Skype. Complaining to Skype as necessary when it is not compatible with the Firefox Releases. Skype will be aware of the Release dates and will be able to test and modify their software as necessary whilst using public pre release versions of Firefox.
Presumably Skype is controlled by MS and they would prefer you to always use IE and not use Firefox at all.