We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My copy has been invaded by unwanted underlining and pop-ups

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga kobe

more options

Many pages I visit contain double underlining in blue and and unwanted popups appear when the mouse comes near them. I am also getting unwanted pop-up videos advertising things appearing on the RHS on the screen and sometimes unwanted tabs are opened transporting me to other sites - some of these are porn sites with nude Asian women - this is all rather pathetic. This just started during the last week.

I am "protected" by Norton security and run Winzip SMART-PC Care Utilities.

Please help.

Many pages I visit contain double underlining in blue and and unwanted popups appear when the mouse comes near them. I am also getting unwanted pop-up videos advertising things appearing on the RHS on the screen and sometimes unwanted tabs are opened transporting me to other sites - some of these are porn sites with nude Asian women - this is all rather pathetic. This just started during the last week. I am "protected" by Norton security and run Winzip SMART-PC Care Utilities. Please help.

Mafitar da aka zaɓa

Remove the SaltarSmart addon, for more info on removing addons see.

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Zaɓi Mafita

Remove the SaltarSmart addon, for more info on removing addons see.