This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Search engines gone/disappeared

  • 5 amsoshi
  • 30 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga kcaldwel9

more options

My search engines are gone from FF, and I cannot add any In "Manage Search Engines. I have tried deleting the various files suggested, I have uninstalled FF using the Linux Mint Software manager and re-installed using both apt get and the software magaer. I have deleted my profile, used the reset FF button.

There does not seem to be any unusual toolbars or add ons running. the Mint Search Enhancer is the only add-on still listed. I have tried disabling it, and starting FF in it's safe Mode, with no change in the Search engines or the Search Engine manager.

Application Basics


Name: Firefox Version: 27.0.1 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:27.0) Gecko/20100101 Firefox/27.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Mint Search Enhancer Version: 1.0 Enabled: false ID: mint-search-enhancer@linuxmint.com

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 4 browser.sessionstore.upgradeBackup.latestBuildID: 20140218140052 browser.startup.homepage_override.buildID: 20140218140052 browser.startup.homepage_override.mstone: 27.0.1 browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 27.0.1 gfx.blacklist.direct2d: 4 gfx.blacklist.layers.direct3d10: 4 gfx.blacklist.layers.direct3d10-1: 4 gfx.blacklist.layers.direct3d9: 4 gfx.blacklist.layers.opengl: 4 gfx.blacklist.stagefright: 4 gfx.blacklist.webgl.angle: 4 gfx.blacklist.webgl.msaa: 4 gfx.blacklist.webgl.opengl: 4 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 52811 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true

Graphics


Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) 865G x86/MMX/SSE2 Device ID: Mesa DRI Intel(R) 865G x86/MMX/SSE2 Driver Version: 1.3 Mesa 9.2.1 GPU Accelerated Windows: 0/1 Basic Blocked for your graphics card because of unresolved driver issues. Vendor ID: Intel Open Source Technology Center WebGL Renderer: Blocked for your graphics card because of unresolved driver issues. windowLayerManagerRemote: false AzureCanvasBackend: cairo AzureContentBackend: cairo AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2

NSS Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC

NSSSMIME Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC

NSSSSL Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC

NSSUTIL Expected minimum version: 3.15.4 Version in use: 3.15.4

My search engines are gone from FF, and I cannot add any In "Manage Search Engines. I have tried deleting the various files suggested, I have uninstalled FF using the Linux Mint Software manager and re-installed using both apt get and the software magaer. I have deleted my profile, used the reset FF button. There does not seem to be any unusual toolbars or add ons running. the Mint Search Enhancer is the only add-on still listed. I have tried disabling it, and starting FF in it's safe Mode, with no change in the Search engines or the Search Engine manager. Application Basics ------------------ Name: Firefox Version: 27.0.1 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:27.0) Gecko/20100101 Firefox/27.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Mint Search Enhancer Version: 1.0 Enabled: false ID: mint-search-enhancer@linuxmint.com Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 4 browser.sessionstore.upgradeBackup.latestBuildID: 20140218140052 browser.startup.homepage_override.buildID: 20140218140052 browser.startup.homepage_override.mstone: 27.0.1 browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 27.0.1 gfx.blacklist.direct2d: 4 gfx.blacklist.layers.direct3d10: 4 gfx.blacklist.layers.direct3d10-1: 4 gfx.blacklist.layers.direct3d9: 4 gfx.blacklist.layers.opengl: 4 gfx.blacklist.stagefright: 4 gfx.blacklist.webgl.angle: 4 gfx.blacklist.webgl.msaa: 4 gfx.blacklist.webgl.opengl: 4 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 52811 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true Graphics -------- Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) 865G x86/MMX/SSE2 Device ID: Mesa DRI Intel(R) 865G x86/MMX/SSE2 Driver Version: 1.3 Mesa 9.2.1 GPU Accelerated Windows: 0/1 Basic Blocked for your graphics card because of unresolved driver issues. Vendor ID: Intel Open Source Technology Center WebGL Renderer: Blocked for your graphics card because of unresolved driver issues. windowLayerManagerRemote: false AzureCanvasBackend: cairo AzureContentBackend: cairo AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2 NSS Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSSMIME Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSSSL Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSUTIL Expected minimum version: 3.15.4 Version in use: 3.15.4

All Replies (5)

more options

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

If not then you need to reinstall Firefox.

You can also try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.

more options

I am running Linux Mint 16 XFCE, not windows.

I had previously tried deleting all those files in my profile, resetting FF, deleting the entire profile, re-installing, etc., as I mentioned above.

None of these steps has made any difference. Still no search engines available.

FF seems very flaky on Linux. I've had more problems in a week than in 10 years on XP...

more options

Sorry about the confusion of the Operating System.

I'm on Linux as well and do not have a problem with the current Firefox release and later development versions (28, ,29 , 30).

Are you using a Firefox build from the official Mozilla servers or a branded version from the repositories of your Linux distribution?

Did you check the browser/searchplugins folder in the Firefox installation folder to see if the default search engines are still present?

more options

I am getting the Linux Mint version of FF through the Software Manager. I did try to install the version directly down loaded from Mozilla, but didn't succeed due to my poor Linux skills.

There is nothing in browser/searchplugins folder, which I guess indicates where the problem is. I'm not sure what to do about that? Re-setting or re-installing again did not write anything in that folder.

Thanks for the help! At least I have a clue what is wrong now.

more options

I've got some search engines back by going to their web pages (got the first address through Chrome), and then using the tool on the web page to install the search engine. That worked.

The Mint Software Manager installs FF 27.0.1.

I don't know why they disappeared, or why something didn't come back with a re-set or re-install.

Thanks!

An gyara daga kcaldwel9