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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

User name and pasword dos not work after I just registered

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I just registered a new account, and then verified it through my email. But when I go to sign in, it never takes the information

I just registered a new account, and then verified it through my email. But when I go to sign in, it never takes the information

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Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You can also check if it works in a Private Browsing mode window (tab).