This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Whenever Firefox28 is started all youtube downloads also start. How to cancel them?

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga kobe

more options

These downloads were started with the help of an add-on 'download helper'. Disabling this add-on does not help. Start Firefox. Downloads start! Download button and "show all downloads" don't show any downloads though they continue and are being saved in the specified directory. How to cancel such downloads.

These downloads were started with the help of an add-on 'download helper'. Disabling this add-on does not help. Start Firefox. Downloads start! Download button and "show all downloads" don't show any downloads though they continue and are being saved in the specified directory. How to cancel such downloads.

All Replies (2)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

You should try to disable some youtube addons, or reset firefox (as said above).