לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה נסגר והועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Why does my Firefox crash and how do I fix it?

more options

Often, when I start Firefox, it immediately crashes. But not always right away. Sometimes it takes a few seconds or I have to type something into Google or open a page and than it crashes. And sometimes it doesn't crash at all. It started on 31.03.2015 and I haven't been able to find the source. My plugins are updated, I am using the newest Firefox-Uptade, my Windows is updated, my Anti-Spyware programs detect no virus, even if I start it in the save mode (with deactivated add-ons) it crashes. Thunderbird also crashes, but not as much as Firefox. The only big change before Firefox started crashing is that I exchanged my 1GB RAM for 4GB RAM but I used RAM that is supposed to be compatible to my notebook.

Report-ID (Meldungs-ID): bp-6b25134a-5840-49da-8f9f-e3e862150403

Often, when I start Firefox, it immediately crashes. But not always right away. Sometimes it takes a few seconds or I have to type something into Google or open a page and than it crashes. And sometimes it doesn't crash at all. It started on 31.03.2015 and I haven't been able to find the source. My plugins are updated, I am using the newest Firefox-Uptade, my Windows is updated, my Anti-Spyware programs detect no virus, even if I start it in the save mode (with deactivated add-ons) it crashes. Thunderbird also crashes, but not as much as Firefox. The only big change before Firefox started crashing is that I exchanged my 1GB RAM for 4GB RAM but I used RAM that is supposed to be compatible to my notebook. Report-ID (Meldungs-ID): bp-6b25134a-5840-49da-8f9f-e3e862150403

כל התגובות (1)

more options

Let's continue in your earlier thread here: https://support.mozilla.org/questions/1055605