לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

servers unknow to thunderbird add security exception

  • 11 תגובות
  • 2 have this problem
  • 22 views
  • תגובה אחרונה מאת user01229325

more options

Suddenly I cannot get mail from one of my accounts The email and password are correct. I claims to to recognize the server but will not accept the certificate Cant get information from my provider I think they do no understand or use thunderbird All this happened when I installed the latest version ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) pop.googlemail.com:995 SSL/TLS Normal password smtp.gmail.com:587 STARTTLS Normal password true account2 (none) Local Folders None Normal password account3 (pop3) mailer1.mondoweb.it:110 None Normal password smtp.europeandesalination.org:587 None Normal password true account4 (pop3) mail.017.net.il:110 None Normal password mailgw.netvision.net.il:110 None Normal password true account5 (pop3) pop.googlemail.com:995 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true account11 (pop3) mailer1.mondoweb.it:110 STARTTLS Normal password smtp.europeandesalination.org:587 None Normal password true account18 (pop3) pop.googlemail.com:995 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true account28 (pop3) mail.europeandesalination.org:995 SSL/TLS Normal password mail.europeandesalination.org:2525 None Normal password true

From the trouble shooter information account 3 and account4 are the ones giving me problems

Suddenly I cannot get mail from one of my accounts The email and password are correct. I claims to to recognize the server but will not accept the certificate Cant get information from my provider I think they do no understand or use thunderbird All this happened when I installed the latest version ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) pop.googlemail.com:995 SSL/TLS Normal password smtp.gmail.com:587 STARTTLS Normal password true account2 (none) Local Folders None Normal password account3 (pop3) mailer1.mondoweb.it:110 None Normal password smtp.europeandesalination.org:587 None Normal password true account4 (pop3) mail.017.net.il:110 None Normal password mailgw.netvision.net.il:110 None Normal password true account5 (pop3) pop.googlemail.com:995 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true account11 (pop3) mailer1.mondoweb.it:110 STARTTLS Normal password smtp.europeandesalination.org:587 None Normal password true account18 (pop3) pop.googlemail.com:995 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true account28 (pop3) mail.europeandesalination.org:995 SSL/TLS Normal password mail.europeandesalination.org:2525 None Normal password true From the trouble shooter information account 3 and account4 are the ones giving me problems

כל התגובות (11)

more options
will not accept the certificate

You'd need to provide more details about your problem. You may also provide a screenshot. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

screen shot

more options

Which part of 'You'd need to provide more details about your problem.' didn't you understand?

Please explain in detail

  • what you're doing
  • what happens
  • what you expect to happen
more options

another snapshot

server no security password submitted insecurely

more options

We can stop here if you don't answer the questions.

more options

How can I obtain a certificate from my provider Can I request an exemption

I try to get my mail via thunderbird and no matter which settings I give for the server I cannot get my mail

This happened after i installed the latest version of thunderbird

more options

The error message you posted has nothing to do with certificates.

It says username or password is incorrect. Where are you getting this certificate stuff?

The error message that you posted can be, like it says, an incorrect username or password. Go to your providers web mail site and make sure your log in works there. If works then you know your log in. If it does not work, fix it while there.

If you know your username and password is correct then it could be incorrect server settings or your antivirus software getting in the way. Get a current list of server settings from your provider and compare what you have in Thunderbird. Fix anything needing changed.

השתנתה ב־ על־ידי user01229325

more options

I am able to get my mail via the webmail provided How can I find out if my antivirus is causing the problem I have other emails that I do get via the thunderbird but they all have a security setting (ex. Startls) and use a normal password

In the case of netvision the setting did not have security and it worked until i got the new version of Thunderbird.

I did talk to my provider and they couldnt help me

more options

You can start your operating system in safe mode with networking to eliminate the AV.

Did you confirm the server setting with your provider. If they cannot help your with that it is time to get a new provider.

more options

I know that userid and password are correct as well as server settings

How can find out if antivirus is the problem

All the emails I use that work in thunderbird have a security setting (starttls) and go via a normal paassword

This email (netvision) has the setting

more options

I told you, start your computer in safe mode. This eliminates the AV.