This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't send file to the trash folder.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Michael Buluma

more options

I am unable to move emails to the trash folder. I can mark them as trash but then I can't get them to move to the trash folder. I seem to be able to move to another folder but not the trash. It is like it has somehow become locked.

I am unable to move emails to the trash folder. I can mark them as trash but then I can't get them to move to the trash folder. I seem to be able to move to another folder but not the trash. It is like it has somehow become locked.

All Replies (1)

more options

Hello lkpcpa

Sorry to hear about your problem. If you cannot delete messages in Thunderbird, it may be caused by a corrupted trash folder. Kindly go through the following article and you'll be able to fix the issue you are having.

http://mzl.la/1ApHx1w

Let me know if you need further assistance

michael