This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Manage Identity" outgoing server not working

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 24 views
  • के द्वारा अंतिम प्रतियुतर Matt

more options

I have more than one email account with different servers. I'm having trouble with replying to messages received from the gmail account. The 1º gmails are being forwarded to another 2º gmail email address and then delivered to T-Bird. In Account Settings> Outgoing Server, I have added the 1º gmail user name (email address) and gmail server (smtp.gmail.com) to the list and I have added the 2º gmail address to the list. Then in Account Settings>Manager Identities, I have added the gmail account I want to the list of identities.

When I try to reply with the same Identity that originally received the email (1º), I'm asked to provide the password. However, when I enter the password associated with the 1º gmail account, get error "Login to server smtp.gmail.com failed" and the error "The message could not be sent using outgoing server (SMTP) smtp.gmail.com for an unknown reason. Please verify that your outgoing server (SMTP) settings are correct and try again." Shortly after I get an email message from Google, "Someone just used your password to try to sign in to your account from a non-Google app. Google blocked them, but ..."

When I enter the password for the 2º gmail account, I get the same error messages. However, if I change the "from" to the email to which received the forwarded gmail, then the message is successfully sent. I want to reply with the Identity that initially received the email. How to do this?

(BTW T-Bird was successfully letting me do this until a couple months ago and then after an update, it didn't work anymore) Thanks for help.

I have more than one email account with different servers. I'm having trouble with replying to messages received from the gmail account. The 1º gmails are being forwarded to another 2º gmail email address and then delivered to T-Bird. In Account Settings> Outgoing Server, I have added the 1º gmail user name (email address) and gmail server (smtp.gmail.com) to the list and I have added the 2º gmail address to the list. Then in Account Settings>Manager Identities, I have added the gmail account I want to the list of identities. When I try to reply with the same Identity that originally received the email (1º), I'm asked to provide the password. However, when I enter the password associated with the 1º gmail account, get error "Login to server smtp.gmail.com failed" and the error "The message could not be sent using outgoing server (SMTP) smtp.gmail.com for an unknown reason. Please verify that your outgoing server (SMTP) settings are correct and try again." Shortly after I get an email message from Google, "Someone just used your password to try to sign in to your account from a non-Google app. Google blocked them, but ..." When I enter the password for the 2º gmail account, I get the same error messages. However, if I change the "from" to the email to which received the forwarded gmail, then the message is successfully sent. I want to reply with the Identity that initially received the email. How to do this? (BTW T-Bird was successfully letting me do this until a couple months ago and then after an update, it didn't work anymore) Thanks for help.

All Replies (3)

more options

christ1 said

https://support.google.com/mail/answer/22370

Thanks for trying but this is not a gmail problem. When re-reading the original message, it wasn't explained that ultimate delivery to T-Bird occurs through a non-gmail server.

Need help. Thanks.

more options

Yes this is a gmail problem. I suggest you add the account to Thunderbird and send and receive a couple of mail to let gmail know it is all ok. remove the account again then if you want.

But The issue is you have to tell Gmail that it is ok to send mails from Thunderbird via that account. Perhaps you need to enable IMAP or POP for the account before a third party client can send mail from the account. https://mail.google.com/mail/u/0/#settings/fwdandpop

I am only guessing, but your issue is not in Thunderbird. IT is in your gmail settings.