This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Get strange page when attempting to disp[lay email from Search

  • 4 प्रत्युत्तर
  • 1 यह समस्या है
  • 3 views
  • के द्वारा अंतिम प्रतियुतर Johanus

Johanus
Johanus
more options

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.
संलग्न स्क्रीनशॉट

चुने गए समाधान

Try rebuilding the global search index:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Help menu > troubleshooting information and click the about:Memory you will see the page.

Try restarting Thunderbird with add-ons disabled from the help menu. See if one of them might be a problem child.

Johanus
Johanus प्रश्नकर्ता
more options

Thanks for the suggestion, Matt. "Safe Mode" does not help. Get same memory diagnostic screen, not the email from search list.

sfhowes
sfhowes
  • Top 25 Contributor
more options

चयनित समाधान

Try rebuilding the global search index:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Johanus
Johanus प्रश्नकर्ता
more options

Excellent hint! Rebuilding the global search index cleared up the problem. Thanks you very much!