This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary account email required for sign-in error

  • 2 प्रत्युत्तर
  • 3
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Alex

more options

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

चुने गए समाधान

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

more options

Did you previously used this profile with that old primary email address ?

more options

चयनित समाधान

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.