This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BACK UP DATA

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • के द्वारा अंतिम प्रतियुतर GerardoPcp04

more options

Firefox crashed my profile disappeared. I had to log back in and my bookmarks haven't show up. I verified the profiles folder and all my data is still on my computer but I cannot import it to the browser. Please, help.

Firefox crashed my profile disappeared. I had to log back in and my bookmarks haven't show up. I verified the profiles folder and all my data is still on my computer but I cannot import it to the browser. Please, help.
संलग्न स्क्रीनशॉट

All Replies (1)

more options

Hola, Los perfiles no desaparecen lo que puede haber pasado que se creen un nuevo perfil o que el perfil original tenga algunos archivos corruptos. El primer caso puedes verificarlo abriendo el administrador de perfiles. El segundo caso si podria producir perdida de datos ya que el historial, marcadores, etc es un archivo de base de datos sqlite: places.sqlite, si copiando este archivo o importando a nuevo perfil no aparecen el historial entonces solo podras ver los datos con editor de base de datos sqlite Saludos

Helpful?

प्रश्न पूछें

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.