This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the top 20% of the active page cannot click the mouse on , if I bring it lower it is able to click or select. tried using IE and did not have this problem.

  • 5 प्रत्युत्तर
  • 9
  • 3 views
  • के द्वारा अंतिम प्रतियुतर Turningjohn

more options

I cannot do anything with the top 20% of the active page, example if I scrolr this up to the highest point in this page I cannot do anything with the mouse, I can still type but the mouse is an arrow and will not change to a hand or even select the cursor there. tried in IE and the problem is not there.

I cannot do anything with the top 20% of the active page, example if I scrolr this up to the highest point in this page I cannot do anything with the mouse, I can still type but the mouse is an arrow and will not change to a hand or even select the cursor there. tried in IE and the problem is not there.

चुने गए समाधान

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (5)

more options

Please upgrade your browser to Firefox 8 and check

more options

चयनित समाधान

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

i did what cor-el said by starting up Firefox in safe mode and then ticked the first box to stop all add-on. Seems to work as I can now get to all at the top as there is no more extra tool bars.

Thanks cor-el for this tip.

more options

Cor-el! Oh my God! You can't imagine how glad i am for this solution! I even registered just to leave a comment and thank you!

I've been trying to guess if it had something to do with the flash player or the java console.

Totally freeeeeed me! :D

stratocastrophe द्वारा सम्पादित

more options

This problem caused me to be unable to log out of eBay, my online bank account and other sites which display the "logout" near the top of the page. My solution was to just disable the Yahoo toolbar using the VIEW function, I can't remember ever using the Yahoo toolbar anyway.