Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I have a sync account i'm using on several machines but when I try to add it on a new machine sync tells me there is no account associated with my email address

  • 1 odgovor
  • 2 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od the-edmeister

mjmoore10
mjmoore10
more options

I'm successfully using sync on my work PC, a home laptop, and my iPhone. But I can't get it to set up on a new PC. I consistently get an Unknown Account error, whether I try to submit my password or request a password reset.

I'm successfully using sync on my work PC, a home laptop, and my iPhone. But I can't get it to set up on a new PC. I consistently get an Unknown Account error, whether I try to submit my password or request a password reset.

Izabrano rješenje

Mozilla dropped support for "FirefoxHome" on iOS devices quite awhile ago.

If you have a Sync account where you have an iPhone connected to that account, you are probably using the pre-Firefox 29 version of Sync with a 3rd party app [Bookmarks-On-The-Go] -?? on the iPhone - along with older versions of Firefox on the work PC and the home laptop.

Please verify that your other Firefox installations are up-to-date.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (1)

the-edmeister
the-edmeister
  • Moderator
more options

Odabrano rješenje

Mozilla dropped support for "FirefoxHome" on iOS devices quite awhile ago.

If you have a Sync account where you have an iPhone connected to that account, you are probably using the pre-Firefox 29 version of Sync with a 3rd party app [Bookmarks-On-The-Go] -?? on the iPhone - along with older versions of Firefox on the work PC and the home laptop.

Please verify that your other Firefox installations are up-to-date.