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Why this site won`t load

  • 3 odgovora
  • 1 ima ovaj problem
  • 7 prikaza
  • Posljednji odgovor od Shadow110

Terry
Terry
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The site is "https://www.harveynorman.com.au/" I rang them and it loads ok for them and it loads ok on my Samsung Galaxy phone. It goes no further. Any ideas please?

The site is "https://www.harveynorman.com.au/" I rang them and it loads ok for them and it loads ok on my Samsung Galaxy phone. It goes no further. Any ideas please?
Priložene slike ekrana

Izabrano rješenje

Thanks Fred, i cleared the cache and cookies for that site and the site opened. Cheers

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

FredMcD
FredMcD
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I tried the link and had no problem. But I didn't see the building.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While you are in Safe Mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Terry
Terry Vlasnik pitanja
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Odabrano rješenje

Thanks Fred, i cleared the cache and cookies for that site and the site opened. Cheers

Izmjenjeno od Terry

Shadow110
Shadow110
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Terry said

Thanks Fred, i cleared the cache and cookies for that site and the site opened. Cheers

Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.