Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Cannot open up Firefox which is my default browser

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od user633449

Alwood73
Alwood73
more options

I have used Firefox for years. Today I upgraded my Mac cleaner to Mac Tonic and ran the program to clean my computer. Now everytime I try to get on the internet the Box comes up that my "profile is missing". " your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have used Firefox for years. Today I upgraded my Mac cleaner to Mac Tonic and ran the program to clean my computer. Now everytime I try to get on the internet the Box comes up that my "profile is missing". " your Firefox profile cannot be loaded. It may be missing or inaccessible."

Svi odgovori (1)

user633449
user633449
more options

So, everything I can find points to Mac tonic being a virus. I strongly suggest you download malwarebyes (www.malwarebytes.com) and run it to remove whatever it finds.

In general, it is not suggested that you use "cleaners". your computer doesn't need to be cleaned, it has built in functions that do whatever maintenance is necessary.

After you remove the virus, restart your computer and try to open firefox