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email password incorrect, but can log onto att.net with password

  • 1 odgovor
  • 2 imaju ovaj problem
  • 7 prikaza
  • Posljednji odgovor od cor-el

tarheelblue152
tarheelblue152
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Password failure when accessing email, but can go to att site directly and log in. For 2 weeks have had problems. Contacting ATT and reset passwords, I can log in on foxfire, but next day same problem. It appears to be problem with foxfire, as I can go in on ATT site. What is the fix?? So frustrated with this...........

Password failure when accessing email, but can go to att site directly and log in. For 2 weeks have had problems. Contacting ATT and reset passwords, I can log in on foxfire, but next day same problem. It appears to be problem with foxfire, as I can go in on ATT site. What is the fix?? So frustrated with this...........

Svi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.