Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

clicking Messenger on Facebook webpage goes to a blank page. Can not see any of my messages

  • 2 wotmołwje
  • 3 maja tutón problem
  • 42 napohladow
  • Poslednja wotmołwa wot mlcamilli

hikeadq
hikeadq
more options

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.

Wšě wotmołwy (2)

Terry
Terry
more options

You could try troubleshoot mode. The page is displaying in Firefox here.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

mlcamilli
mlcamilli
more options

I also have this problem and troubleshoot mode didn't help. I don't have the problem in Microsoft Edge. I've tried everything. Did you get this figured out? Did it just suddenly start working again?