Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

XUL Runner Error and Clean Uninstall

  • 1 wotmołwa
  • 41 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot cor-el

LindaB
LindaB
more options

Yesterday, FF updated itself automatically to Version 3.6.6. Also, ZA Free upgraded to version version 9.2.057

Worked just fine until I turned the laptop on after lunch. Received a error message when trying to open FF "XUL Runner ERror: Platform Version 1.9.2.4 is not compatible with miniVersion >= 1.9.2.6 maxiVersion >= 1.9.2.6

From what I can gather I need to uninstall Mozilla from C drive before installing FF again. Here in lies my query:

The attachment show the contents of Mozilla folder on C drive Firefox folder on C Drive is basically the same. Do I delete the entire contents of both, one or the other?

EDIT: Attachment wouldn't load so here is the list:

A list of the files: CHROME COMPONENTS DEFAULTS DICTIONARIES EXTENSIONS GREPREFS MODULES PLUGINS RES SEARCHPLUGINS UNINSTALL

Also: AccesssibleMarshal.dll AccessibleMarshal.dll.moz-backup application.ini.mox-backup blocklist browserconfigurationproperties crashreporter crashreporter crashreport-override firefox firefox.exe.moz-callback freebl3.chk freeb13.dll install js3250.dll LICENSE mozcpp19.dll mozcrt19.dll nspr4.dll nss3.dll nsscdbi.dll nssdbm3.chk nssdbm3.dll nssutil3.dll platform plc4.dll plds4.dll plugin-container for Firefox README smime3.dll softokn3.chk softokn3.dll sqlite3.dll ssl3.dll update.locale updater updater xpcom.dll xul.dll


This happened

Every time Firefox opened

June 29, 2010

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Yesterday, FF updated itself automatically to Version 3.6.6. Also, ZA Free upgraded to version version 9.2.057 Worked just fine until I turned the laptop on after lunch. Received a error message when trying to open FF "XUL Runner ERror: Platform Version 1.9.2.4 is not compatible with miniVersion >= 1.9.2.6 maxiVersion >= 1.9.2.6 From what I can gather I need to uninstall Mozilla from C drive before installing FF again. Here in lies my query: The attachment show the contents of Mozilla folder on C drive Firefox folder on C Drive is basically the same. Do I delete the entire contents of both, one or the other? EDIT: Attachment wouldn't load so here is the list: A list of the files: CHROME COMPONENTS DEFAULTS DICTIONARIES EXTENSIONS GREPREFS MODULES PLUGINS RES SEARCHPLUGINS UNINSTALL Also: AccesssibleMarshal.dll AccessibleMarshal.dll.moz-backup application.ini.mox-backup blocklist browserconfigurationproperties crashreporter crashreporter crashreport-override firefox firefox.exe.moz-callback freebl3.chk freeb13.dll install js3250.dll LICENSE mozcpp19.dll mozcrt19.dll nspr4.dll nss3.dll nsscdbi.dll nssdbm3.chk nssdbm3.dll nssutil3.dll platform plc4.dll plds4.dll plugin-container for Firefox README smime3.dll softokn3.chk softokn3.dll sqlite3.dll ssl3.dll update.locale updater updater xpcom.dll xul.dll == This happened == Every time Firefox opened == June 29, 2010 == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Wšě wotmołwy (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can see that the updater had a problem with a few files: AccessibleMarshal.dll.moz-backup application.ini.mox-backup firefox.exe.moz-callback

These files could not be updated because they were probably locked or used by security software. You need to remove all files to be sure that they all can be recreated by doing a clean reinstalll.