We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Firefox No longer Loads - Profile Missing - Mac OS Mavericks

  • 5 wotmołwy
  • 32 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot cor-el

samah.sohrab
samah.sohrab
more options

I have Mac OS Mavericks 10.9

I attempted to run Firefox, and I got the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I read through the documentation, and I uninstalled Firefox, I also removed the profile. /Applications/ - deleted Firefox /Library - no firefox /Users/<username>/Library/Application Support/ - deleted Mozilla and Firefox folders

Then I downloaded Firefox25.dmg and installed it. I still get the same error. And there is no longer a Firefox or Mozilla folder under the Users/Library folder

I am using Chrome, as I can no longer use Firefox. So there is no troubleshooting information.

I have Mac OS Mavericks 10.9 I attempted to run Firefox, and I got the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I read through the documentation, and I uninstalled Firefox, I also removed the profile. /Applications/ - deleted Firefox /Library - no firefox /Users/<username>/Library/Application Support/ - deleted Mozilla and Firefox folders Then I downloaded Firefox25.dmg and installed it. I still get the same error. And there is no longer a Firefox or Mozilla folder under the Users/Library folder I am using Chrome, as I can no longer use Firefox. So there is no troubleshooting information.

Wubrane rozrisanje

Thank you. I was unable to find Firefox in the Process Monitor or in the Activity Monitor. But a reboot fixed the issue.

Tutu wotmołwu w konteksće čitać 👍 0

Wšě wotmołwy (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This happens when there is a profiles.ini file, but the default profiles listed in this file is missing.

You can use the Profile Manager to create a new profile.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile (in case there is still one) to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

samah.sohrab
samah.sohrab Prašer
more options

I'm sorry but this does not solve my issue.

There is No profile folder for the profile.ini. The ~/Library/Application Support/ folder does not contain Mozilla or Firefox.

Also, when I attempt to run the Profile Manager using the following command: /Applications/Firefox.app/Contents/MacOS/firefox -profilemanager

I still get the same error or Profile missing or inaccessible.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that the ~/Library is a hidden folder.

If you also get this error when you try to launch the Profile Manager via a terminal window then that would indicate that Firefox is running some how and you may need to check that in the process monitor or reboot the computer.

samah.sohrab
samah.sohrab Prašer
more options

Wubrane rozrisanje

Thank you. I was unable to find Firefox in the Process Monitor or in the Activity Monitor. But a reboot fixed the issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome