This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

HOW COME I HAVE TO DOWNLOAD FIREFOXS EVERYTIME I OPEN IT?

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh GEOVAL

more options

WHEN I CLICK ON THE ICON ON DESKTOP IT BRINGS ME TO A DOWNLOAD PAGE AFTER I CLICK ON SAVE FIRE FOX OPENS AFTER I USE IT AND EXIT OUT OF IT. THE NEXT TIME I GO INTO FIRE FOX AFTER CLICKING THE ICON TO OPEN I HAVE TO CLICK RUN TO OPEN IT AGAIN. I USED TO JUST CLICK ON THE ICON AND FIRE FOX WOULD OPEN WITH OUT ANYTHING ELSE. AM I DOING ANYTHING WRONG OR DID YOU SET FIRE FOX UP TO DOMTHIS ALL THE TIME?

WHEN I CLICK ON THE ICON ON DESKTOP IT BRINGS ME TO A DOWNLOAD PAGE AFTER I CLICK ON SAVE FIRE FOX OPENS AFTER I USE IT AND EXIT OUT OF IT. THE NEXT TIME I GO INTO FIRE FOX AFTER CLICKING THE ICON TO OPEN I HAVE TO CLICK RUN TO OPEN IT AGAIN. I USED TO JUST CLICK ON THE ICON AND FIRE FOX WOULD OPEN WITH OUT ANYTHING ELSE. AM I DOING ANYTHING WRONG OR DID YOU SET FIRE FOX UP TO DOMTHIS ALL THE TIME?

Semua Balasan (2)

more options

It could be that you have inadvertently set your home page to the download page for Firefox. To check go to Options and see what you have set for your homepage, if its anything like "https://www.mozilla.org/en-US/firefox/new/" then remove what is in the box. Then close and open Firefox again

more options

i switched to ask.com page as my start up and i still have to do the same download it again but the ask.com page comes up at start up. what else can i do