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Since the update on 8/8/2017, I cannot close Firefox unless I use Task Manager. Can this be fixed?

  • 3 balas
  • 3 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh FredMcD

Joe Guzzo
Joe Guzzo
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I have tried to reinstall Firefox, but regardless of my efforts, I am unable to close Firefox using the normal methods. The only way I can close it is to use Task Manager or the Close Window command on the toolbar. Neither the "File", "Exit" nor the "Close box" allow the program to terminate. What can be done to fix this issue?

I have tried to reinstall Firefox, but regardless of my efforts, I am unable to close Firefox using the normal methods. The only way I can close it is to use Task Manager or the Close Window command on the toolbar. Neither the "File", "Exit" nor the "Close box" allow the program to terminate. What can be done to fix this issue?

Solusi terpilih

Many have reported problems with v55.

Did you get any crash reports? Please post them.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Semua Balasan (3)

FredMcD
FredMcD
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Solusi Terpilih

Many have reported problems with v55.

Did you get any crash reports? Please post them.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Joe Guzzo
Joe Guzzo Pemilik pertanyaan
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I was unable to get this to work until I completely removed the software and reinstalled it. Now it seems to be working as expected.

Thanks

FredMcD
FredMcD
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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.