This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

TBird (52.3.0 12 bit) skips mails with attachments over 2 MB. Checked settings but no luck

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh Toad-Hall

more options

I am using TBird (ver 52.3.0, 12 bit) on Win 10 as my default e-mail client. I am using Google Apps for work and it is on POP3, mails are downloaded by TBird from GMail account. I am finding that several mails with attachments over 2 MB, do not get downloaded, although they are received on the G Mail. I have checked the server settings in TBird but no luck. In order to avoid missing any important mails, I have to check both TBird as well as GMail contantly. As an option I tried using Windows mail and it does not have this problem. Can anybody suggest me a solution. TBird is on auto-update. Thanks in advance!

I am using TBird (ver 52.3.0, 12 bit) on Win 10 as my default e-mail client. I am using Google Apps for work and it is on POP3, mails are downloaded by TBird from GMail account. I am finding that several mails with attachments over 2 MB, do not get downloaded, although they are received on the G Mail. I have checked the server settings in TBird but no luck. In order to avoid missing any important mails, I have to check both TBird as well as GMail contantly. As an option I tried using Windows mail and it does not have this problem. Can anybody suggest me a solution. TBird is on auto-update. Thanks in advance!

Semua Balasan (1)

more options

re: Using POP gmail: I have checked the server settings in TBird I presume you mean the 'Account Settings' > 'Disc Space' 'To save disc space, do not download:' The checkbox must not be selected for: 'Messages larger than xx kb'


Have you accessed the account and downloaded emails via another device such as a phone? The person at the following link was finding certain emails not downloading, but it related to them trying to download twice to differnt devices. https://support.mozilla.org/en-US/questions/1118140