This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox 63 Linux: tabs go blank and cannot be refreshed

  • 2 balas
  • 1 memiliki masalah ini
  • 19 kunjungan
  • Balasan terakhir oleh Moilleadóir

Moilleadóir
Moilleadóir
more options

Since 63 arrived tabs that were loaded will randomly go blank, showing a loading animation. They cannot be refreshed and the only solution is to close the tab and recreate it. Since this seems to happen a lot with a Facebook *pinned* tab this makes pinning rather useless now.

Since 63 arrived tabs that were loaded will randomly go blank, showing a loading animation. They cannot be refreshed and the only solution is to close the tab and recreate it. Since this seems to happen a lot with a Facebook *pinned* tab this makes pinning rather useless now.

Semua Balasan (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Moilleadóir
Moilleadóir Pemilik pertanyaan
more options

I am using Linux. Firefox hardware acceleration is automatically disabled - there is no support for it AT ALL. If you switch it on it does nothing.

I am using the default theme.

Using a manually downloaded version of Firefox sounds like a bad idea for ongoing security and stability. I’ll stick with the official repo thanks.

I will try Safe Mode eventually, but it makes using Firefox so difficult (e.g. not having access to a password manager) that it will be really painful running it long enough for this fault to appear.

I’m 99% sure this is related to the major changes that were released for Linux (Windows got them ages ago) with version 63.